General troubleshooting
- Current software issues - how to revert back to a previous version
- Locating SoundID Reference log files
- How to show hidden files on Mac and Windows?
- [MAC] Settings lost and missing speaker profiles - issue fixed
- "No active license detected" warning
- SoundID Reference Beta software releases
Standalone app
- ★ [MAC] No sound / no calibration effect
- ★ [MAC] "CoreAudio driver went missing" error
- ★ [WIN] "SoundID Reference has stopped working" crash
- [MAC] Low volume in the SoundID Reference standalone app
- [MAC] SoundID Reference crash when connecting a UAD device - issue fixed
- [MAC] CoreAudio and SonarworksASPProxy high CPU (on macOS 10.14 & 10.15)
DAW plugin
- Plugin bypass function not working in DAW since 5.9.2 update - issue fixed
- SoundID Reference plugin does not show up in DAW
- Cubase freeze with the VST3 plugin
- DAW plugin output gain drops in Pro Tools (defaults to Safe Headroom level)
- AAX plugin is not validated in Pro Tools after updating to 5.7
- [MAC] CPU spikes and audio issues with DAW plugin
Speaker measurements
- ★ SoundID Reference 5.12 Measure issue - Multichannel calibration profile saved incorrectly
- "It is taking too long to finish this step" warning in Measure
- Stereo speaker measurement troubleshooting guide
- Measure app crash
- Unable to measure distance from the Right speaker
- "High noise levels detected" warning during speaker measurement setup
Downloads and installation
- ★ Installation issues on Windows
- Installation issues on macOS
- Installation log files for Windows
- Installation log files for macOS
- Unable to download SoundID Reference installer
- Installer fails with "Failed… Downloaded 0% of ?? MB”