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Promoted articles
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Recent update issues - how to revert back to a previous version
This guide highlights critical issues that are known to us in since SoundID Reference 5.7, if you encounter one of them, try the suggested solutions before a hotfix release. In this article: Upd...
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Installation issues on Windows
If you're experiencing an issue with SoundID Reference installation on Windows, this guide will offer various tips on how to resolve the problem. In this article: Microsoft Visual Library C++ 201...
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SoundID Reference crash when connecting a UAD device [MAC]
If you see a crash report - "SoundID Reference quit unexpectedly", whilst using or connecting a UAD audio interface, this guide will highlight the problem and provide a workaround for affected user...
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SoundID Reference missing from Mac sound output [MAC]
If SoundID Reference is not showing up as an output in macOS Sound settings or Audio MIDI Setup, this guide provides workarounds to overcome the issue and more details. In this article: SoundID ...
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CoreAudio and SonarworksASPProxy high CPU [MAC]
If you noticed a high CPU utilization whilst using the SoundID Reference app, this guide will explain a potential cause of this and provide a workaround for anyone affected by this issue. In this...
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"CoreAudio driver went missing" error [MAC]
This guide offers assistance for the "CoreAudio driver went missing" error on macOS. The provided troubleshooting steps should help with the issue resolution before contacting the Support Team. I...
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"Error while loading the calibration profile" [MAC]
If you see the "Error while loading the calibration profile" message, this guide explains the known issue and provides solutions to resolve the issue with a headphone profile. In this article: E...
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SoundID Reference app not launching after update
If you're experiencing an issue with the SoundID Reference application launch, this guide will offer multiple solutions on how to resolve the issue. In this article: Clear the configuration data...
