Status: in development
Resolution version: TBD, Expected release: TBD
Article updated: Nov. 08, 2023
In this article:
SoundID Reference freeze
There have been reports of the SoundID Reference standalone app freezing and not responding and the spinning color wheel keeps showing, while the UI stays unresponsive. The UI may show up, but sometimes only shows blank. All reports thus far seem to be regional-based, specifically, all affected users are based in China. We're aware of this issue and our developers are working on a fix.
While we're working on a fix, we can recommend using the previous version, as this works as intended. Follow the steps here on how to reinstall the previous version: Issues with the latest 5.7 update - how to revert back to 5.6.1