Microphone calibration profile download error - Failed to unzip mic archive

If you encounter a "Failed to unzip mic archive" error message in the SoundID Reference Measure app when adding your mic ID, this guide provides a workaround for the issue.

Status: known issue 
Issue reported: Jul 11, 2022
Resolution date/version: TBD

 

In this article:

 

Unable to unzip mic archive

We are aware of an issue where the Measure app gives an error message during the hardware setup stage, when adding your Sonarworks microphone ID: "Microphone calibration profile download error - Failed to unzip mic archive". 

The problem seems to be related to a server issue on our side, and our developers are investigating it for a fix. 

 

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Workaround

Deleting the mic file and entering the microphone ID multiple times or trying again after a few hours has proven to work for the affected users. File locations of SoundID Reference

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4 comments

1

THE SOLUTION DOESN'T WORK. TRIED MANY TIMES WITH NO RESULT. STILL CAN'T PROCEED WITH THE MEASURMENT.

1

don't work  this is very bad !!!!!!

0

Hi, 

Thank you both for your comments! 

I have created a ticket for each of you and we'll be in touch to get this resolved. 

0

It doesnt help. support do something. you are selling product which dont work

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