Microphone loading error 304 in the Measure app

A microphone profile download error "304" can be encountered when adding your mic ID in the Measure app. This guide provides a solution.

Note: If you are encountering an issue with loading headphone or speaker profiles in the standalone app or the DAW plugin, you might be facing this error instead.

In this article: 

• A corrupted microphone calibration profile
• Resolution

A corrupted microphone calibration profile

Depending on different factors, a microphone calibration profile might get corrupted. In such a case, it will give an error in the Measure app when entering the microphone calibration ID, stating "Microphone calibration profile download error". This error pops up because the profile is initially not recognized.

Resolution

When encountering this error pop-up, there is a quick resolution available to overcome it. Follow the below steps. 

1. Access the following folder:
   
   

   macOS: HD/Users/your username/Library/Application Support/Sonarworks/SoundID Reference/Measure/micprofiles

   
   

   Windows: C:\Users\your username\AppData\Local\Sonarworks\SoundID Reference\Measure\micprofiles

   
2. Delete the mic profile from the 'micprofiles' folder
3. Launch Measure
4. Input your mic ID
5. Proceed with the measurement process

NOTE! The folders are hidden by default. Consult our FAQ article on How to show hidden files Mac and Windows?