In this article, we'll show what to check and do when encountering the “Unable to reach Audient ORIA” error message in the SoundID Reference standalone app.
“Unable to reach Audient ORIA” during export
If you have created a calibration profile with SoundID Reference Measure by selecting Audient ORIA as the input/output device, you can seamlessly export the resulting calibration profile to the audio interface.
The error “Unable to reach Audient ORIA” appears during the export process in SoundID Reference standalone app if the software is unable to communicate with the Audient ORIA application. You should make sure that the interface is connected to the computer and the control software is up to date and running.
If the error keeps happening, please contact our support team for assistance. You can also export the calibration profile without this connection, in which case you will need to load the calibration profile in the Audient ORIA application manually.
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