Hi, I updated the software and lost the configuration.
Now SoundID Reference software shows "No outputs added yet".
This is something you should fix and test befroe the next release, as it is annoying to go through the config again and again.
thanks
Hi, I updated the software and lost the configuration.
Now SoundID Reference software shows "No outputs added yet".
This is something you should fix and test befroe the next release, as it is annoying to go through the config again and again.
thanks
Related to
3 comments
Hi Pierre,
Thanks for your post, sorry to hear you encountered an issue after the update.
If the configuration settings are lost, sadly, you would have to set up the output in the app again. Can you let us know if this is the first time this issue has occurred on this machine? Thanks!
I had the same issue updating to 5.9.2.2 on the Mac. Very frustrating.
Hi Richard Myhill, thanks for reaching out, sorry to hear you encountered this problem.
Can you let us know if it only appeared that the app had reset (missing output presets and other settings), or did you also encounter a problem with needing to log into the app again and being unable to locate profiles? Thanks!