Hi, recently I updated Sound Id and had a problem with it. I'm working with the external headphones output of my Macbook Pro M2 (Ventura), and when starting the computer I cannot use Sound Id because it's not recognized by the computer. I mean it doesn't appear in the sound settings.
I haven't had this kind of problem when connected to an interface (apollo twin and SSL 2) but this problem is constantly using the headphone output.
Please help since I need to use systemwide application to mix in dolby atmos binaural.
Thank You
37 comments
Hi all,
Thank you for your patience and feedback regarding this issue!
A couple of updates from our side:
We'll make sure to update here in the post as we progress with the fix.
The Force Quit workaround worked for me. fixed both system-wide and the AAX bug. thank you so much!!
Struggled with this for a long time and it really interfered with my work schedule, but I finally got everything set up again. It took multiple de/re-installs. I followed the guide from Zane (Sept 7, 2023) in this thread to a T. I recommend saving a backup of your profile and following that list step-by-step. Good luck!
Hi all,
Thank you for your patience while we were investigating and working on a fix for the SoundID Reference missing from sound settings on macOS problem (this issue appeared with the 5.7.3. update).
We have released a new SoundID Reference beta version 5.9.1.2 which includes a fix for the missing driver issue. If you are experiencing this issue, we would really appreciate it if you could try out this beta and let us know whether the issue is fixed on your machines.
Update: issue is resolved in the 5.9.1 update of SoundID Reference; download here.
Let us know whether the issue is fixed with the update. Thank you very much in advance, we appreciate it!
I installed the BETA version and it seems to be working now.
same here, the Beta version is working fine, even after the computer sleep or reset. thanks!
John Kaefer and ricardex - thanks for the update from your side regarding the beta, we appreciate it, glad to hear it is working! It would be great if you could keep an eye on it just in case, but I hope it will continue working well :)