Sound id refernee CLOSE always when open LOGIC PRO X 10.7.8

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Sound id refernee CLOSE always when open LOGIC PRO X 10.7.8

Version of sound ID... 5.7.2.8

Version of Mac: 13.3.1 

this is a bit... If with previous versions when you connected any card or hardware with a sound card... SONARWORKS HANGED...

now it turns out that it does it having logic...

I think it's time to test your updates... And not release updates just like that..

7 comments

Official comment
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Hi all,

Wanted to follow up here on SoundID Reference crashing when launching Logic Pro X - make sure that you have updated to the latest SoundID Reference 5.8.0 version as this issue should be fixed for everyone now.
You can download the installer from our download center here: download center

In case an issue persists, be sure to let us know!

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Hi,

Thanks for your post, sorry to hear you are encountering some trouble! 

Could you please let me know what language you are using in Logic Pro? Are you on a M-series machine by any chance as well? Was this issue present with the previous Logic Pro or SoundID Reference versions? 

Thanks in advance for the details you provide! 

Best regards,
Zane

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Same problem here! It always crashes when opening Logic Pro X. 

SoundID Reference Version: 5.7.2
Logic Version: 10.7.9 (it happened on previous versions as well)
MacOS Ventura 13.4.1
MacBook Pro 16" Apple Silicon M1 Max
Logic Pro X Language: German

This problem didn't exist a few months ago on the same machine.

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My logic is in Spanish. and it happens on the two machines I have.

No any M-Series machines. Only a native Komplete kontrol s46 connected and x32 at sound card.

 

 

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Hi,

Thanks for your replies!

It looks like there may be an issue with the SoundID Reference standalone app crashing when launching Logic Pro recent versions if the language is not set to English. I'll open up support requests on your behalf, so we can gather some additional details and also link your case to the development task. 

If anyone else is encountering this problem, please don't hesitate to send in a support ticket, so our team can link your case: Submit a request

Best regards,
Zane

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Same problem here!!

Logic Version: 10.7.9 (it happened on previous versions as well)
MacOS Ventura 13.4.1
Mac Studio Apple Silicon M1 Max
Logic Pro X Language: German

Support-Link is dead!!

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Hi peter.valentin, thanks for your message!

I've opened a support request on your behalf to link your case to the development report.

Sorry for the broken link - I've updated it now, thanks for pointing this out! 

Best regards,
Zane

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