SOUND ID REFERNECE CRASH ALL TIME WHEN OPEN LOGIC PRO X

Completed
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Sound id refernee CLOSE always when open LOGIC PRO X 10.7.8

Version of sound ID... 5.7.2.8

Version of Mac: 13.3.1 

this is a bit... If with previous versions when you connected any card or hardware with a sound card... SONARWORKS HANGED...

now it turns out that it does it having logic...

I think it's time to test your updates... And not release updates just like that...

9 comments

Official comment
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Hi all,

Wanted to follow up here on SoundID Reference crashing when launching Logic Pro X - make sure that you have updated to the latest SoundID Reference 5.8.0 version as this issue should be fixed for everyone now.
You can download the installer from our download center here: download center

In case an issue persists, be sure to let us know!

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Hi,

Thanks for your post, sorry to hear you are encountering some trouble! 

Could you please let me know what language you are using in Logic Pro? Are you on a M-series machine by any chance as well? Was this issue present with the previous Logic Pro or SoundID Reference versions? 

Thanks in advance for the details you provide! 

Best regards,
Zane

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I am experiencing the same Problem on a M2 Max MacStudio running  MacOS Ventura 13.4.1.

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I got the same problem.
SoundID Desktop App is started within Mac StartUp.
I open Logic Pro 10.7.9 --> SoundID Desktop app crashes

MacBook Air M2 2022
Ventura 13.4.1
SoundID Reference V5.7.2
System Language: German


0

Hi,

Thanks for your replies!

It looks like there may be an issue with the SoundID Reference standalone app crashing when launching Logic Pro recent versions if the language is not set to English. I'll open up support requests on your behalf, so we can gather some additional details and also link your case to the development task. 

If anyone else is encountering this problem, please don't hesitate to send in a support ticket, so our team can link your case: submit a request

Best regards,
Zane

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I have the same problem,

SoundID crashes as well when i close Logic Pro.

FYI Zane your link doesn't work to open a new ticket.

 

Best regards

Kali

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Hi Kali, thanks for your comment! Sorry to hear you're encountering this issue as well!
Can you confirm what is the language you're using in Logic Pro and/or as system language? What version of Logic Pro are you running?

Thanks for pointing out the broken link - it has been updated now. 

Best regards,
Zane

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I have this issue currently. It happens about once in every 4 sessions I open without quitting Logic first. Logic when loading plug-ins, the last thing I see before it freezes is SoundID. 

Logic 10.8.1 and SoundID plug-in (no systemwide running) 5.9.2

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Hi Brian Steckler, thanks for reaching out, sorry to hear about this. You could try deleting the plugin's config file to see if that makes a difference: Deleting the config file in SoundID Reference DAW plugin However, I will also open up a support request on your behalf, so we can check on this closer. 

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