Payment options

The Sonarworks Store offers various payment method options when checking out your purchase. This guide provides more information on each payment method available.


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Sonarworks Store offers various payment methods: card payment, various PayPal options, and split payment solutions. Payments in Sonarworks Store are SSL SECURE, 3D SECURE, and SHOPIFY SECURE




Card payment - credit/debit card

Select the 'Credit card / Debit card' option during checkout if you're looking to use your bank card as the payment provider. Cards like VISA, Mastercard, AmEx, Discover, Diners Club cards, and JCB are supported. Enter your card and billing details, then click on 'Pay now' to proceed.




Note: The American Express payment option are now available in both the US and WorldWide shops. 


PayPal Express Checkout

PayPal Express Checkout is available during Checkout, and also straight from the Cart in Sonarworks Store. Once selected, it will take you to your PayPal account login page. After confirming, you will be redirected back to Checkout in Sonarworks Store, with your billing details auto-filled using your PayPal account information.

If you have ordered a physical product, the shipping costs will be added during the next step. After pressing on 'Continue to payment', you will enter the final Checkout stage, where you can review and edit all details, and place the order.





PayPal (regular and eCheck)

The regular PayPal option during checkout will redirect you to the PayPal account login page. Once confirmed, your linked bank account or credit/debit card will be used by to make the payment within PayPal. With PayPal payments, you also have the option to use eCheck which is an electronic payment funded by your bank account.

IMPORTANT! PayPal eCheck payments can take up to 6 business days to clear. Orders are only fulfilled only after the payment is received, so there is a delay expected. Similarly, the same delay is expected with any refunds, as the same payment method is used - contact your bank for details. 



Klarna - split payments

Klarna is a service that supports split payments over a particular time period, available for the following countries: Austria, Belgium, Finland, France, Germany, Italy, Netherlands, and Spain.

Once Klarna is selected as a payment option, you will be redirected to their platform to fill in your details and make the payment. 

IMPORTANT! Klarna is not available in Sonarworks Store US. Learn more about the Sonarworks storefronts here.



Payment & order confirmation

Once the payment has cleared, you should receive various confirmation emails and notifications from your payment provider and from Sonarworks Store, depending on the notifications the customer has set up for that particular service.

  1. Payment confirmation - notification from your selected payment service
  2. Order confirmation - email from Sonarworks Store, delivered only after the payment is received
  3. License details - email from Sonarworks Store containing your product license details, if a software product was purchased
  4. Invoice - email from Sonarworks Store containing your order invoice
  5. Shipping information - various emails from Sonarworks Store containing your shipment status and tracking updates, if a physical product was purchased


IMPORTANT! If you are struggling to find your license details after purchasing a software product, follow the directions here: Where do I find my activation key?

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