Virtual ASIO service unavailable [WIN]

This guide provides details and steps on how to resolve the "Virtual ASIO service unavailable" error message in the SoundID Reference standalone app on Windows.

In this article: 

• Virtual ASIO service unavailable
• Steps to resolve

Virtual ASIO service unavailable

When receiving this error message, it may be because of various reasons. Different software is taking exclusive access to the ASIO driver. There are additional ASIO drivers available which SoundID Reference is communicating with or the ASIO driver is not installed properly. 

Steps to resolve

1. Blacklisting ASIO drivers in the SoundID Reference app
2. Deleting the config file in SoundID Reference standalone app
3. Uninstall and reinstall SoundID Reference. How to uninstall SoundID Reference (Windows)?
4. Verify that Antivirus software is not holding the ASIO driver component in quarantine. Follow the instructions here to un-quarantine SonarworksDriverInterfaceServer.exe: Install/update fails as Antivirus quarantines driver [WIN]